Frequently Asked Questions

How do I buy a Gift Card to use today?

We offer 2 convenient ways to purchase a gift card today. Visit our Gift Cards page.

​Gift Cards may be purchased at any Applebee’s Neighborhood Grill & Bar location for any amount. If you have time for your Gift Card to be mailed to you, please use our secure online ordering system.

​Digital Gift Cards may be purchased directly from our website. Simply fill out the information requested and send to any email address. Get your Digital Gift Card now.

Can I use a gift card to purchase a gift card?

​Applebee’s gift cards are not redeemable for Applebee’s gift cards.

​Can I mail a Gift Card to another person?

Gift Card orders can be shipped to any Canada address. Cards shipped via UPS cannot be delivered to a P.O. Box address.

How long will it take to get my Gift Card?

Gift Card orders for physical cards that are received from our website will process & ship within two days of the order being received. There are several shipping options for your convenience ranging from standard mail to overnight delivery.

Digital Gift Cards can be processed and printed immediately or sent at a future date.

​Get your Digital Gift Card now.

​Can I print a Gift Card for immediate use?

​Absolutely. Our Digital Gift Cards make it easy to order and print immediately. Follow our order process and send your Digital Gift Card to any email address. Once you receive our email message, print out the Digital Gift Card and take into any Applebee’s Neighborhood Grill & Bar to redeem. Get your Digital Gift Card now.

Can Gift Cards be purchased over the phone?

​No, for your security we do not accept orders over the phone. Cards may be purchased via our secure website or any Applebee’s Neighborhood Grill & Bar.

Do Gift Cards ever expire or decline in value?

Applebee’s Gift Cards never expire and they do not decrease in value.

Can I reload or add to an existing Gift Card?

Unfortunately, Applebee’s Gift Cards cannot be revalued. But we will be happy to sell you another one.

What should I do if I lose my Gift Card?

Always protect your Gift Card as if it were cash. In the event that you do lose your card, call us at 1-800-252-6722. Please have your card number or the receipt available when calling.

I live outside Canada. Can I order a Gift Card online?

For your convenience, we offer Digital Gift Cards that you can order and print online. Simply follow our order process to print your Digital Gift Card now.

​If you’d prefer a Physical Gift Card, please contact gift.cards@applebees.com or call 866-812-8543.

We have a customer order form that can be completed for your purchase. Please note that Gift Cards purchased in either Canada or the U.S. are accepted in both countries. Cross-acceptance and cross-currency redemption is only possible between  Canada and the U.S. at this time.

GIFT CARD FRAUD

How to Avoid and Report Fraudulent and Suspicious Gift Card Activity

  • Applebee’s Gift Cards are available for purchase in-restaurant, on applebeescanada.com and at other various retailers.
  • Applebee’s has many partners distributing digital and plastic gift cards.
  • Applebee’s Gift Cards are only applicable and eligible for purchases at Applebee’s restaurant locations. Other businesses do not accept payments in the form of Applebee’s Gift Cards.
  • Do not purchase an Applebee’s Gift Card if the packaging appears to be manipulated, ripped or altered, or the PIN has been scratched off. If you notice anything suspicious about the packaging of an Applebee’s Gift Card, bring it up with the store management.
  • Do not divulge your Applebee’s Gift Card number or PIN to anyone.
  • Applebee’s Gift Cards can only be used at Applebee’s Restaurants and on applebees.com.
  • Legitimate businesses other than Applebee’s do not accept payments in the form of Applebee’s Gift Cards. For instance, you will never be asked to pay your utility bills, bail money, debt collection and hospital bills with Applebee’s Gift Cards.
  • If you get a call from a stranger who says that a loved one is in trouble and they ask you to provide Applebee’s Gift Card numbers to help them, we recommend you hang up and contact your loved one directly.
  • Applebee’s Gift Cards are not free. Be mindful on clicking and responding to ads and websites that offer free or discounted Gift Cards. These are scams.